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FAQs
Here at CREATE Education, we are hear to help and support you in anyway that we can! We talk to 1,000s of teachers, educators and researchers each year, giving them high quality advice and guidance about innovative applications, cutting edge 3D technology and the best materials for the job!
Over the year, some common questions pop up time and again, so we’ve put together a handy guide to help you too! If you still have questions, please do reach out via phone 01257 276 116, email us at enquiries@createeducation.com or hit the chatbot button below and get your questions answered straight away!
What’s your question regarding?
CREATE Education
Established in 2014, The CREATE Education Project was set up with one aim in mind, to support teachers and education professionals to embed 3D printing and 3D technologies into classrooms, giving young people access to innovative future career skills. Find out more about our CREATE Strategy here!
The CREATE Education Project is not a charity; we are a private limited company but we have the aims and vision of a charity. The CREATE Education Project works exclusively with education and businesses wanting to support young people to develop additive manufacturing skills for the future.
Want to know more? Get in contact with us! Phone 01257 276 116 or email enquiries@createedcuation.com
Yes! Collaboration is at the heart of what CREATE Education does; in fact the C in CREATE stands for community! When and where we can, we want to work with our local communities, organisations, charities and businesses to further our CREATE mission and strategy!
Got an idea on how we can collaborate? Get in touch with us! Phone 01257 276 116 or email enquiries@createedcuation.com
CREATE Education stands for:
- Community
- Reliability
- Education
- Accessibility
- Teachability
- Economics
To find more about who CREATE are, click here: https://www.createeducation.com/about-us/create-strategy/
Workshops, CPD and Training
Yes! We offer primary and secondary workshops for pupils. We have a range of pre prepared workshops on our website but we can also develop bespoke workshops for special events, STEM days or enterprise days in your school!
We can offer workshops for Key Stage 1 – 4 pupils to support a range of subjects, such as:
- Art and Design
- Design Technology
- Maths
- Science
- Engineering
- Construction
Want to find out more or book a workshop? Ring us on 01257 276 116 or email enquiries@createeeducation.com
We offer half day and full day training. Our prices vary in terms of the type of training that you book. The more advanced the training is, the more specialist staff member we will send to you, which means the costs will be a little higher.
To find our range of training and CPD courses, along with cost, click here: https://marketplace.createeducation.com/3d-printing-training-cpd/
We offer CPD and training for teachers and educators from Key Stage 1, right the way up to Phd researchers! For FE and Post-16 organisations, we offer software training and technical product training.
Ring 01257 276 116 or email enquiries@createeducation.com
Yes! Our technical training can be developed around your needs or the needs of your organisation. We have experts on our whole range of 3D printers and scanners, so get in touch to see what we can do for you.
Phone to speak to one of our education experts on 01257 276 116 or email enquiries@createeducation.com
No worries – give us a call on 01257 276 116. We are more than happy to develop new CPD, training and workshops for teachers, tutors, lecturers and researchers.
Loan Scheme
We loan our 3D printers, 3D scanners and 3D formers on a half termly basis. We usually send your loan to you within the first week of the half term and arrange to collect it again in the last week of the half term, giving you 5 weeks to create and innovate! To find out more, click here.
To loan a 3D printer, currently we ask for £50 for postage and packaging. This is non-refundable. We also ask for £450 as a deposit. This is fully refundable at the end of the loan period, as long as you fulfil some terms and conditions. To find out more and check the prices for other 3D technology, click here.
No! You can, but you don’t need to. Each loan printer will come with a roll of filament which is around 750g. This is enough filament to undertake whole primary school projects, such as Mellor Community Primary did. If you want to invest in more colours of filament, we would recommend Dremel PLA Filament, Ultimaker PLA filament or Filamentive rPLA filament. Get in touch with us at enquiries@createeducation.com to raise an order.
CREATE Education was set up to allow as many young people access to 3D printing and 3D technologies, therefore we tend not to loan out a 3D printer to an organisation more than once. There are exceptions to this, so if you think you have a strong case to access a second loan, please get in touch with us on 01257 276 116.
Warranties and Servicing
Most 3D printer, 3D scanners and 3d formers come with a 12 month warranty. We would suggest that you double check on our marketplace for specific products before you purchase: marketplace.createeducation.com or ring us on 01257 276 116.
Our reconditioned units come with a 6 month warranty. To find out more about this, ring us on 01257 276 116.
We offer extended warranties on all of our 3D printers. This covers your printer for 3 years from purchase. To find out more about our extended warranties and to buy one today, please visit https://marketplace.createeducation.com/warranty/
Each of the manufacturers warranties will include different things. If you need clarification on this, please get in touch with us. Phone us on 01257 276 116 or email us at enquiries@createeducation.com
Hardware and Software
The best 3D printer for you is the one that you and your pupils will use the most and meets your needs!
We don’t just want to sell you any 3D printer. We will spend time talking to you, finding out what you want to do with your 3D printer, your past experience and your future plans. Once we have a good idea of your needs, we will make suggestions to you about what 3D printer is right for you and tell you why we think that.
To find out what 3D printer is best for you, book in for a consultation with one of our education experts here: https://www.createeducation.com/book-your-free-consultation/
The best 3D scanner for you is the one that you and your pupils will help you to develop the products and applications you have in mind.
We don’t just want to sell you any 3D scanner. That’s why we like to speak to our customers, getting to know what you want to do with your 3D scanner and then, with our expertise, we can give you advice about what the best scanner is for your needs.
To find out what 3D scanner is best for you, book in for a consultation with one of our education experts here: https://www.createeducation.com/book-your-free-consultation/
We only sell Mayku Vacuum Formers and Pressure Formers, that’s because we believe in the quality and power of the Mayku brand. To find out more about Mayku and the difference between their Formbox and Multiplier, head to our website: https://marketplace.createeducation.com/mayku/
We only stock:
- High quality
- Open source
- Robust
- Affordable to buy and affordable to run hardware. We only sell 3D hardware that we know and trust! To find out why we recommend a brand, get in touch with us at 01257 276 116.
Each 3D printer brand has their own slicing software, but Utlimaker Cura is the most popular. To find resources to teach your class about slicing, head to our resources: https://www.createeducation.com/resource/slicing-cura-lesson/
Again, this depends on your application and end product. We currently use:
- Onshape
- Autodesk Tinkercad
- Autodesk Fusion 360
We run free CPD webinars for teachers on Autodesk Tinkercad and Autodesk Fusion 360. These webinars are run on a monthly rolling basis at 4pm to fit in with teachers schedules. You can find out more and sign up to our next session of webinars here: https://www.eventbrite.co.uk/o/create-education-project-17431597975
Business Opportunities and Partnerships
Yes! The C in CREATE stands for community. We only work within the education sector, but if your organisation works with young people in the community, or in an education setting and think there could be a chance for us to collaborate, get in touch.
Phone us on 01257 276 116 or email us at enquiries@createeducation.com
Yes! If your business has a Corporate Social Responsibility fund and you would like to work with CREATE Education to help young people access 3D technologies to influence their future career success, get in touch with our Head of Development, James, via email – j.bajcer@createeducation.com
Ambassadors and Hubs
The best 3D printer for you is the one that you and your pupils will use the most and meets your needs!
Our Ambassadors come from a diverse range of backgrounds, such as Engineering, Aerospace, Education and Fashion Design, but they all have one thing in common – their passion for Additive Manufacturing!
Our CREATE Ambassadors help us to:
- Spread the word of CREATE Education
- Deliver workshops and training
- Develop relationships with the community and industry partners
Find out more about our current CREATE Ambassadors here: https://www.createeducation.com/community-role/ambassador/
The best 3D scanner for you is the one that you and your pupils will help you to develop the products and applications you have in mind.
A CREATE Hub is an organisation or business that has shown a inspirational use of additive manufacturing. A CREATE hub will work in partnership with CREATE Education to further the support of 3D printing and 3D technologies in education alongside CREATE Education.
To find out more, get in touch with the Head of CREATE Education, Michelle, via email: m.chatterley@createeducation.com
If you want to become a CREATE Ambassador or see if your organisation qualifies to become a Hub, get in touch with the Head of CREATE Education, Michelle, via email: m.chatterley@createeducation.com
Being a CREATE Ambassador or Hub is a voluntary position, but some Ambassadors are paid if they deliver workshops for us. These opportunities come up rarely though.
Our Ambassadors are there to spread the word of CREATE Education in anyway that they can! We ask you to do what you can, when you can and in whatever way is most impactful for you and our community! For example:
- Like, comment and share our social media
- Develop community ideas and relationships
- Promote CREATE in your school or business network
- Introduce us to your network
- Help us to deliver workshops, CPD or training.
Want to find out more, get in touch with Michelle, Head of CREATE at m.chatterley@createeducation.com
Our CREATE Hubs support the work of CREATE Education in any way that they can! For example:
- Like, comment and share our social media
- Develop community ideas and relationships
- Promote CREATE in your school or business network
- Introduce us to your network
- Help us to deliver workshops, CPD or training.
Want to find out more, get in touch with Michelle, Head of CREATE at m.chatterley@createeducation.com